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Para sa Taglish version ng article, basahin dito.

You can rate a product once the order is marked Completed. Orders that are returned, refunded, or canceled are not eligible for rating.

Go to To Rate via the Me tab > Select Rate > Rate using stars (5 stars = highest) > Add Photo/Video > Write a review > Submit.

You can then rate Product Quality for each product in the order and Seller Service and Delivery Service for the order.  

📍 Definitions

• Product Quality - The quality of the product

• Seller Service - The quality of service provided by the seller (e.g. seller’s attitude, helpfulness in answering queries)

• Delivery Service - Service and efficiency of the courier

Rating Product Quality

Rate the Product Quality using the stars (5 stars being the highest) > Add Photo and/or Add Video > Write a review.

Rating an order

Rate the Seller Service and Delivery Service for the order using the star rating (5 stars being the highest). Once you’ve completed both product and order ratings > select Submit.

Reviewing a product

Product reviews consist of three elements:

• Text

• Up to 5 photos

• 1 video (3–60 seconds)

When reviewing a product:

• Use respectful language

• Be honest and share your actual experience

• Show the product clearly using photos/videos (taken via Shopee app or uploaded)

Avoid:

• Off-topic or irrelevant feedback

• Spam (e.g. repeated emojis/words)

• Offensive content

• Unrelated or unclear media (e.g. black screens, no product shown)

You can earn Shopee Coins from product reviews that meet the following criteria: